Complaint form service vouchers

Our staff are committed to providing quality service every day. Despite their best efforts, however, sometimes things are not exactly as you would expect.

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How do I report a complaint?

1. Discuss it with the employee concerned:

That is usually the shortest route to information or a solution. Do you still feel as if your complaint has not been heard? Contact the Ghent regional office or fill in the form below.

2. Fill in the service cheque complaint form

Your details
Description of the complaint
General Terms and Conditions
I have read and understood the "privacy and cookie statement".